AI & the future of work

mediumThis post was originally published by Raj Hayer at Medium [AI]

“The Role Digital Plays in the HR IT Landscape “— Future of Work Media

What jobs will AI replace?

Some jobs are relatively easily replaced by AI, not because they are easy tasks, but more so because they are formulated and run by a set of rules and regulations, which can be learned from, adapted to, and used by an AI.

There is lots of speculation on which roles will be replaced, and perhaps some are far fetched, but I reviewed a few legitimate and realistic options that I found on HubSpot.

  • Telemarketing — unfortunately, this role already feels like it has been taken over by robots! Surprisingly though, even with automation, the conversion rate is barely impacted.
  • Bookkeeping Clerks — cheaper equivalents such as Quickbooks or Microsoft office software does a lot of the work for you, and there are standardized bookkeeping practices for the AI to follow.
  • Compensation and Benefits Managers — automation here is being increasingly adopted as companies across the globe need to reduce costs.
  • Receptionists — there have been scheduling applications and automated message receivers for years, but the number of businesses operating online, along with the reduced in-person office operations for this year and 2021, the need for this role has dramatically decreased.
  • Couriers — it seems only a matter of time before drones and robots take over, and with automated driving, in test phases, this appears to be edging closer.
  • Proofreaders — in my experience Grammarly and these types of applications can do the job with less error and more quickly than a person!
  • Computer Support Specialists — with step-by-step guides, it will be easy to program software to answer simple questions.
  • Market Research Analysts — technology can manage and organize more data than any human and therefore is capable of deriving insights more efficiently.

Even in my limited knowledge, this list covers only a segment of jobs that are considered replaceable, and it is evident that there is an opportunity to simplify and replace the role responsibilities with automation or machine learning beyond these.

The larger impact is however that some jobs are unlikely to even exist in the coming years because of reduced demand and the necessity for them.

Which jobs will be gone by 2030?

Automation, AI, and self-determined processes have already begun to replace some of these roles per Career Addict.

Job Loss from AI — Forbes

We have all influenced the transition or experienced the impact of the following:

  • Travel Agents — most people book online themselves these days directly through the companies or hotel web services.
  • Cashiers — it is common to use self-service checkouts, and some new retail models no longer have any personnel in store.
  • Librarians — most content is online and while there is a great benefit to studying at the library for students, a self-check-in and check-out of the building can be automated and online books make re-filing unnecessary.
  • Bank Tellers — most services are available through the ATMs and tellers are a residual vestigial service that we have continued for the elder demographic. Most business services are not available in branch and only through a central remote office.
  • Textile Workers — machinery can replace even the most intricate work requirements these days.
  • Postal Couriers, The Print Industry, Sports Referees and Umpires…

There are roles that may well stay around, not from necessity, but as a vestigial and sentimental course of action, such as librarians or bank tellers. But eventually, anywhere there are rules and regulations for the AI to follow, job loss is likely to be experienced.

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This post was originally published by Raj Hayer at Medium [AI]

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