It’s 11 pm. Do you where your AI is and what it’s doing?

mediumThis post was originally published by Jerry Bowles at Medium [AI]

Deloitte’s State of AI in the Enterprise report highlights ethical and regulatory risks in artificial intelligence adoption.

As artificial intelligence has become more and more pervasive throughout the world, enterprise tech leaders have moved beyond questions of what can we do with this powerful new technology to how will our doing this impact our company and other things we care about like individual privacy, worker jobs, preventing misuse by authoritarian governments, transparency, social responsibility, accountability and even the future of work itself.

In short, some very human elements have now become part of the algorithm. That’s perhaps the key finding of Deloitte’s just published third annual State of AI in the Enterprise, a survey of 2,737 IT and line-of-business executives in nine countries. examining their sentiments and practices regarding AI technologies.

The study of enterprise AI adopters found that 95 percent of respondents have concerns about ethical risks of the technology and more than 56 percent agree that their organization is slowing adoption of AI technologies because of emerging risks.

The authors of the report write:

As AI adoption grows, how are companies working to manage risk and stay ahead of the pack? Deloitte’s third annual survey suggests how leaders’ thinking is changing as applications become pervasive throughout the organization.

The high-level of fear of emerging risks appears to be inhibiting adoption of AI. Safety concerns were citied by a quarter of respondents as the single biggest ethical risk. Other concerns include lack of explainability and transparency in AI‐derived decisions, the elimination of jobs due to AI‐driven automation, and using AI to manipulate people’s thinking and behavior.

Despite these worries, only about a third of adopters are actively addressing the risks — 36 percent are establishing policies or a board to guide AI ethics, and the same portion say they’re collaborating with external parties on leading practices.

You will probably not be surprised to learn that Deloitte is one of those external parties who are ready to lend to a hand.

In addition to the new enterprise AI report, the firm has also recently unveiled the Deloitte AI Institute to corral the best thinking and best practices on AI, as well as new “Trustworthy AI” framework to guide organizations on how to apply AI responsibly and ethically within their businesses.

The framework will manage common risks and challenges related to AI ethics and governance, including fair and impartial use checks, implementing transparency and explainable AI, responsibility and accountability, security, reliability and privacy. Said Beena Ammanath, Deloitte AI Institute executive director:

One company cited as getting ethical AI adoption right is Workday, the provider of cloud-based enterprise software for financial management and human capital management. It has committed to a set of principles to ensure that its AI-derived recommendations are impartial and that it is practicing good data stewardship. Workday is also embedding “ethics-by-design controls” into its product development process. Said Barbara Cosgrove, Chief Privacy Officer, Workday:

Of all the modern dual-use technologies, it is probably fair to say that artificial intelligence has the most potential to do both good and evil. The same algorithms that used to run factory floors, automate tedious business processes, help farmers be more productive, support science and innovation, monitor extreme weather and climate change, improve health delivery, support safety and thousands of other useful tools can also be used to invade and track the behavior of private citizens. It is a dream tool for law enforcement and authoritarian regimes who want to keep their knees on the necks of their people. It is also biased in dangerous ways by the assumptions that are built-in either accidentally or on purpose.

And, it is everywhere. One of the funny/not funny findings of the Deloitte report is that many organizations have no idea how much or where their organization is using AI:

That is truly frightening.

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This post was originally published by Jerry Bowles at Medium [AI]

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