Top 5 AI applications to look for in 2021

mediumThis post was originally published by Saurav Anand at Medium [AI]

Artificial Intelligence is the new electricity :- Andrew Ng


Artificial Intelligence and machine learning is now one of the most talked technology in the world right now. It is no longer a buzzword and puzzle. The organizations across the globe have started implementing these technologies to create innovative products. AI and machine learning has taken an important roles in the fields of banking and finance, travel and transport, insurance , public safety as well as in healthcare domain. Even various NGOs are harnessing this technology to assist the nature and it’s being in the best possible ways.

In 2021 , AI is going to go more steps further and it is going to play an significant role in the business transformation. Here are the five ways AI will be used in the applications

AI- Powered chips

AI chips could play an important part in the economic growth going forward as it has been widely used in cars which are getting more autonomous , smart homes where electric appliances are more intelligent. AI chips refers to the new generation of the microprocessors which are specially designed to carry out the AI tasks faster using less power.

Graphics-processing units are particularly good at AI-like tasks, which is why they form the basis for many of the AI chips being developed and offered today.

Companies like Apple, Nvidia , Alphabet , Arm , Intel and many more have already done significant amount of research and we are curious to see the upcoming applications based on AI chips in 2021.


We all know data is the new oil . We all know that the consumption of data is getting more and more day by day. This gives rise to more cyber attacks. In response to this challenge, AI tools for cybersecurity has emerged to assist the information security team reduce breach risks and improve their security. Companies are investing in improving their cybersecurity infrastructure. AI will play a key role in facilitating cybersecurity in companies.The technology will also reduce the response time of companies and expenses. It will help companies achieve following :

  • Gaining the access to the inventory which is accessing the information systems will help in categorization and measurement of business criticality which play big roles in inventory.
  • AI-based cybersecurity systems provide us with the up to date knowledge of global and industry specific threats to help us in making critical prioritization decisions based not only on what could be used to attack our enterprise, but based on what is likely to be used to attack your enterprise.
  • AI powered systems can provide us the context for prioritization and response to security alerts, for fast response to incidents, and to surface root causes in order to mitigate vulnerabilities and avoid future issues.

Some of the companies which have started implementing this are :- Google, IBM Watson, Juniper networks,Balbix.

Voice Search

We know the voice search is widely used and it is the talk of the town.Google and Amazon have already captured the maximum market of smart, voice-based home products. Apple is entering the race with its own smart speakers. In future, companies will work on applications that support this voice-based technology.Google Assistant, Siri by Apple, Alexa, Cortana, and Bixby. Companies have started building applications which work as Customer service representatives or customer service assistant.

Chatbots for customer support

chatbot is an artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.In the digital-driven world, companies use AI-powered chatbots in business communication. These bots are mainly used to increase customer engagement. AI-powered chatbots minimise the need for human intervention.

For several years chatbots were typically used in customer service environments but are now being used in a variety of other roles within enterprises to improve customer experience and business efficiencies.

Chatbots built using some of the bot frameworks currently available may offer slightly more advanced features like slot filling or other simple transactional capability, such as taking pizza orders.

But, it’s only advanced conversational AI chatbots that have the intelligence and capability to deliver the sophisticated chatbot experience most enterprises are looking to deploy.

Data highways

A large-scale communications network providing a variety of often interactive services, such as text databases, electronic mail, and audio and video materials, accessed through computers, television sets, etc. Also called data highway.

The data needs to be valued since it’s use is rising exponentially. AI-based systems and solutions will enable startups with data mining, analysis of business data and predictive analytics implementation. There will be multiple projects focusing on data highways in 2021.

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This post was originally published by Saurav Anand at Medium [AI]

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