But the right human input is key
Artificial intelligence (AI) has the potential to help us tackle the pressing issues raised by the COVID-19 pandemic. It is not the technology itself, though, that will make the difference but rather the knowledge and creativity of the humans who use it. Indeed, the COVID-19 crisis will likely expose some of the key shortfalls of AI. Machine learning, the current form of AI, works by identifying patterns in historical training data. When used wisely, AI has the potential to exceed humans not only through speed but also by detecting patterns in that training data that humans have overlooked.