Facebook uses AI to help people support each other

Facebook has deployed an AI system which matches people needing support with local heroes offering it. “United we stand, divided we fall” is a clichéd saying—but tackling a pandemic is a collective effort. While we’ve all seen people taking selfish actions, they’ve been more than balanced out by those helping to support their communities. Facebook…

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Facebook’s AI matches people in need with those willing to assist

Facebook says it has deployed a feature in its Community Help hub to make it easier for users to assist each other during the pandemic. As of this week, AI will detect when a public post on News Feed is about needing or offering help and will surface a suggestion to share it on Community Help.

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