Using AI in workforce learning creates business value, and most don’t see it.

In a report by MIT Sloan Management Review, BCG Gamma, and BCG Henderson Institute, seven out of 10 companies reported minimal or no return on investment (ROI) from their AI initiatives, while nine out of 10 survey respondents agreed that AI represents a business opportunity for their company. How can this gap between ‘perceived’ and ‘realized’ value happen?

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