How The Trevor Project uses AI to help LGBTQ+ youth and train its counselors

The Trevor Project, a nonprofit organization focused on ending suicide among LGBTQ+ youth, is using artificial intelligence to better meet its mission. Over the past couple of years, the organization has used natural language processing (NLP) to expedite and improve its volunteer training and to triage incoming calls. The group’s AI team has dealt with common language issues in unique ways and is currently working to significantly expand its volunteer training capabilities and offer its services to more youth around the world.

Read More